Terms of Use

OVERVIEW

This website is operated by Univers Drink SA, whose registered office is located at Avenue Blonden 13, 4000 Liège, with company number: 0820 318 607.  

Throughout the site, the terms “we”, “us” and “our” refer to Univers Drink SA. This website, including all information, tools, and services available from it, is provided by Univers Drink SA.

By visiting our site and/or purchasing something from us, you are engaging in our “Service” and agree to be bound by the following terms and conditions (“Terms”, “Terms of Use”), including any additional terms, conditions and policies referenced herein.

These Terms of Use apply to all users of the site, including but not limited to visitors, vendors, customers, merchants, and/or content providers. Please read these Terms of Use carefully before accessing or using our website. 

Our store is hosted on Woocommerce. WordPress provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Use, you confirm that you are of legal age in your region, province or state, and that you give us your consent to allow any minor under your responsibility to use this site, if applicable.

You agree not to use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction in your use of the Services (including but not limited to copyright laws).

SECTION 2 – GENERAL CONDITIONS

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. 

This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable to you or to any third party for any price change, modification, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES 

Certain products or services may be available exclusively online through our website. These items may have limited quantities and are subject to return or exchange according to our Return Policy (see Section 7).

We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device’s screen will display any color accurately.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction, on a case-by-case basis. We may also limit the quantities of any products or services that we offer.

All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Lastly, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information

You agree to promptly update your account and other information, including your email address and credit card numbers with their expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 – Return Policy

In accordance with applicable distance selling legislation, the consumer has the right to withdraw from the purchase within 14 calendar days from the date of receipt of the order, without providing any reason and without incurring any penalties.

To exercise this right, the customer must notify their decision to withdraw via an unambiguous statement sent by email to info@universdrink.com. Products must be returned in their original condition, unopened, unused, and in intact packaging, within 14 days following the notification of withdrawal. Return shipping costs are the responsibility of the customer. Once the products are received and verified, the refund will be processed within a maximum of 14 days, using the same payment method as the original order.

Section 8 – Personal Information

The submission of your personal information through our store is governed by our Privacy Policy. Cliquez ici pour consulter notre Politique de Confidentialité.

Section 9 – Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Section 10 – Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used to affect the functionality or operation of the Service or any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
(l) to promote irresponsible or excessive behavior related to the use of our products, which are intended for convivial and responsible moments.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 11 – Disclaimer of Warranties and Limitation of Liability

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service – including our alcohol-free beverages – are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

While we strive to ensure the quality and compliance of our alcohol-free products, we shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind – including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs – whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, including our alcohol-free beverages, to the maximum extent permitted by law.

We recommend using our products in accordance with the instructions and practicing responsible behavior when consuming alcohol-free beverages.

Section 12 – Termination

These Terms of Use remain in effect as long as you are using our site and our Services. You may stop using the Services at any time, in which case these Terms will no longer apply.

If, in our sole judgment, you fail to comply with any term or provision of these Terms of Use, we also may suspend or terminate your access to our Services at any time, without notice. You will remain liable for all amounts due up to and including the date of suspension or termination, where applicable.

Section 13 – Governing Law and Jurisdiction

These Terms of Use, as well as any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of Belgium. In the event of any dispute, only the courts of the judicial district of Liège shall have jurisdiction.

Section 14 – Changes to the Terms of Use

We reserve the right to update, change or replace any part of these Terms of Use at any time by posting updates and/or changes on our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 15 – Contact Information

Questions about the Terms of Use should be sent to us at info@universdrink.com. You can also reach us by phone at 0483/33.10.35, Monday to Friday, from 9:00 a.m. to 5:00 p.m.